This guide shows you how to open a new support ticket and check the status of your existing tickets.
How to View Your Existing Tickets
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First, log in to your FavoHost Client Area.
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In the main menu at the top of the page, click on Support.
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From the dropdown menu that appears, select Tickets.
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You will now see a list of all your past and current support tickets and their status.
How to Open a New Ticket
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Log in to your FavoHost Client Area.
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In the main menu, click on Open Ticket.
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On the next page, choose the department that best fits your question.
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Fill out the subject and your message with as much detail as possible, and then click Submit.