30-Day Money-Back Guarantee
We want you to be completely happy with our hosting service. That's why we offer a simple, no-questions-asked 30-day money-back guarantee on all our new hosting plans. If you are not satisfied for any reason, you can request a full refund within the first 30 days of your purchase.
What is Covered by the Guarantee?
Our 30-day money-back guarantee applies to all of our main web hosting plans:
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Shared Hosting Plans
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WordPress Hosting Plans
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Lifetime Hosting Plans
What is Not Covered?
The guarantee does not apply to most addon products and external services, which are non-refundable. These include:
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Domain Name Registrations, Renewals, and Transfers
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Dedicated IP Addresses
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SSL Certificates (if purchased as a separate product)
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Site Builder licenses
IMPORTANT: Deductions for Free Services (like Free Domains)
If you purchased a hosting plan that included a free service, like a Free Domain Name for the first year, the standard price of that free service will be deducted from your refund amount.
For example, if you cancel a hosting plan that came with a free domain, we will refund the full price of the hosting, but you will be charged for the domain name. The domain will remain registered to you, and you can continue to use it for the rest of the year.
How to Request a Refund
To request a refund under our guarantee, please follow these steps:
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Make sure your request is within the first 30 days of your original purchase date.
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Log in to your FavoHost Client Area.
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Open a new support ticket in the Cancellations & Refunds department.
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In your ticket, please state that you would like to cancel your service and are requesting a refund under the 30-day money-back guarantee.
Our team will process your request promptly.
