Cancellation & Refund Policy
We are sad to see you go, but we understand that your needs can change. This guide explains our refund policy and shows you how to request a cancellation for your FavoHost services.
IMPORTANT: Please Back Up Your Data First!
When you cancel a hosting account, all of your data (websites, emails, files) will be permanently deleted from our servers. Please make sure you have a complete backup of all your data before you submit a cancellation request.
Our Refund Policy
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Hosting Plans (Shared, WordPress, Lifetime): All of our hosting plans are covered by a 30-day money-back guarantee. You can request a full refund within 30 days of the initial purchase date. If a request is made after 30 days, a refund will not be issued.
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Domain Names: Domain name registrations and transfers are non-refundable. Once a domain is registered, it is yours for the full term you paid for. You can, however, cancel the domain's auto-renewal to prevent future charges.
How to Request a Cancellation
Before submitting your request, please be sure to read our full Refund Policy to understand all the terms and eligibility.
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Log in to your FavoHost Client Area.
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In the main menu at the top, click on Open Ticket.
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Choose the Cancellations & Refunds department from the list.
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In your message, please clearly state which product or service you would like to cancel. If you are within the 30-day period, please also state that you are requesting a refund.
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Click Submit to send your request.
What Happens Next?
Our billing team will review your request. You will receive an email confirmation and a reply to your ticket once the cancellation and any applicable refund have been processed.
Important Note About Domains
Cancelling a hosting account does NOT automatically cancel any domain names associated with it. Your domain registration will remain active until its normal expiration date.
