Introduction
Welcome to FavoHost (“we,” “us,” or “our”). We are committed to protecting the privacy of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our services and use our website, favohost.com.
Our services are provided from Wittenberge, Germany, and this policy has been written to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
We may collect information about you in a variety of ways. The information we may collect includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register for an account or purchase our services.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase or order services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processors.
- Data from Client Websites: We store the data you host on our servers as part of providing you with our web hosting services. This data is owned by you, and we will not access it except as necessary to provide services, prevent or address service or technical problems, or at your request in connection with customer support matters.
- Derivative Data: Information our servers automatically collect when you access our website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:
- Create and manage your account.
- Process your payments and refunds.
- Email you regarding your account or orders.
- Provide you with customer support.
- Monitor and analyze usage and trends to improve our website and services.
- Notify you of updates to our services.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Comply with legal and regulatory requirements.
Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
Domain Registration: We share information with the Internet Corporation for Assigned Names and Numbers (ICANN) and other domain registrars to process domain name registrations.
Your Data Protection Rights under GDPR
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. FavoHost aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
The right to access, update or to delete the information we have on you.
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where FavoHost relied on your consent to process your personal information.
Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
FavoHost
Email: support@favohost.com
Website: favohost.com